SoftwarequalitätMethodensicherheit: ISTQB Certified Tester - Foundation Level oder vergleichbare Nachweise sind von VorteilAutomatisierungs- Know-how: Erfahrung im Bereich des automatisierten Testens von UIs, REST-APIs sowie Last und Performance TestingCoding Skills: Programmier-Kenntnisse vorzugsweise im Web BereichSprache im Projekt: Gute Deutsch- und EnglischkenntnisseFlexibilität: Wir bieten dir flexible Arbeitsmodelle mit großzügiger Gleitzeitregelung – wahlweise an einem unserer Standorte oder bis zu 100 % mobil innerhalb Deutschlands.Einarbeitung & Entwicklung: Deine individuelle Einarbeitung und Karriereförderung liegen uns am Herzen. Zusätzlich steht dir ein Coach zur Seite, der dich bei deiner beruflichen und persönlichen Entwicklung unterstützt.Gesundheit & Wohlbefinden: Wir unterstützen dich mit Angeboten wie Massagen, Hansefit, Dienstrad-Leasing sowie regelmäßigen Festen und Teamevents.Workation: Arbeite flexibel von verschiedenen Orten aus – mit unserem Workation-Angebot.Zusätzliche Benefits: Freue dich auf eine jährliche Prämie sowie Zuschüsse zur Altersvorsorge und Kinderbetreuung.Arbeitsklima: Ein ausgezeichnetes Betriebsklima mit hoher Mitarbeiterzufriedenheit macht uns besonders stolz.Neugierig?
B2).Zertifizierung: ISTQB Certified Tester – Foundation Level oder vergleichbar (Spezialisierungen von Vorteil).Flexibilität: Wir bieten dir flexible Arbeitsmodelle mit großzügiger Gleitzeitregelung - wahlweise an einem unserer Standorte oder bis zu 100% mobil innerhalb Deutschlands.Einarbeitung & Entwicklung: Deine individuelle Einarbeitung und Karriereförderung liegen uns am Herzen. Zusätzlich steht dir ein Coach zur Seite, der dich bei deiner beruflichen und persönlichen Entwicklung unterstützt. Gesundheit & Wohlbefinden: Wir unterstützen dich mit Angeboten wie Massagen, Hansefit, Dienstrad-Leasing sowie regelmäßige Festen und Teamevents.
Background & experience • MSc or PhD in Chemical Engineering, Materials Science, Chemistry or a related field • 7+ years of experience in chemical and/or polymer manufacturing • Solid experience with solid propellants, energetic materials, composites and/or defence/aerospace materials (must have) • Proven track record in scale-up from lab to industrial production, including definition of process windows and critical parameters • Experience managing or leading an analytical laboratory and working closely with QC/QA • Familiarity with ISO / AQAP / defence quality systems and safety regulations for hazardous substances • Experience with SPC, root-cause analysis tools (5 Whys, Fishbone, FMEA) and data-driven process improvements • Working knowledge of MES/ERP systems and process data management is an advantage Personal competencies • High level of precision, accountability, and safety awareness – you do not compromise on quality or HSE • Clear, structured communicator who can translate complex chemistry and data into practical decisions for production teams and management • Strong people leadership skills – able to set direction, coach and develop specialists and technicians, and create engagement in a multicultural environment • Emotionally resilient and comfortable working in a fast-paced, scale-up setting with changing priorities • Curious, proactive, and solution-oriented, with a genuine interest in both technology and its real-world impact At FPRT, you will join at a pivotal moment, where you can directly influence how processes, standards and culture are shaped in Denmark.
YOUR TASKS Design and maintain scalable data architectures and pipelines Collaborate with cross‑functional teams on data requirements Implement data quality and governance processes Drive adoption of modern data engineering technologies Guide and coach junior data engineers YOUR PROFILE Degree in Computer Science, Engineering or related field Minimum of 5+ years experience in data engineering, including architecture Expertise in ETL, Data Lakes and data warehousing Strong SQL, SSIS, SSAS and Azure SQL/databricks skills Experience with CI/CD (Azure DevOps, git) Programming skills in R, Python or Scala Very good English and strong collaboration skills YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
About us Your Contribution Lead, coach, and motivate employees within respective area of responsibility, while providing direction to achieve department goals and objectivesAssist in developing department budget and investment plan(s) according to strategic goalsCultivate employee talent through training and coaching measures, while also conducting employee performance reviewsSupport the development and updating of Quality Assurance programs, policies, processes, procedures and controlsReview, analyze and report on quality discrepancies related to SCHOTT products, while developing disposition and corrective actions for product discrepanciesManage the review of batch records and avoid impacting shipment datesManage Department Training Coordinator activities and projectsManage document control activities to include, releasing, archiving, tracking and reporting of the document review process for controlled documentsLead and support the implementation of Systems and Compliance Improvements including site compliance, along with data integrity requirementsMeasure and analyze Quality System trendsOversee the internal audit function to ensure ongoing compliance to the Quality Management System (QMS)Maintain the Archive Room and document retention requirementsWrite and revise Standard Operating Procedures (SOPs) and provide training, as requiredManage the CAPA and Change-Control process to include, issuing, reviewing and approving stepsSupport all customer or registrar quality related audits and/or evaluationsUtilize quality tools, including Compliant-PRO, etc., for information, tracking and reporting purposes, as required by the Pharm Business UnitManage assigned CAPA(s) by performing root cause investigations, while defining resolution actions; implement preventive and corrective actions in a timely manner as a result of customer complaints or customer audit findingsHelp promote and implement safety/EHS directives and maintain a clean and safe workspaceAssure compliance with ISO certifications and cGMP, along with adherence to Company policies and procedures and Code of Conduct/safety guidelines Your Profile Bachelor’s Degree in Chemistry, Biology, Engineering or science related field, requiredMinimum three years of experience in Quality leadership roleSolid knowledge of ISO 9001, 14001, 15378, along with cGMP and ISOExposure to the glass forming industry and/or pharmaceutical industry, preferredThorough MS Office applications, SAP and electronic QMS systemsMulti-tasking abilitiesDecision makingDetail oriented approachForward/creative thinkingService orientedEffective communication skillsAbility to read, write and speak English language Your Benefits Excellent healthcare benefits including medical, dental and visionShort and long term disability Tuition reimbursement Paid time offPet insurance Other supplemental benefits available upon election Please feel free to contact usYour Profile Bachelor’s Degree in Chemistry, Biology, Engineering or science related field, requiredMinimum three years of experience in Quality leadership roleSolid knowledge of ISO 9001, 14001, 15378, along with cGMP and ISOExposure to the glass forming industry and/or pharmaceutical industry, preferredThorough MS Office applications, SAP and electronic QMS systemsMulti-tasking abilitiesDecision makingDetail oriented approachForward/creative thinkingService orientedEffective communication skillsAbility to read, write and speak English language
Strategic new role to accelerate AI adoption across development, operations, and delivery Acts as the technical AI coach for engineering and DevOps teams Designs and implements AI integration concepts within DevOps workflows Guides teams on how AI enhances CI/CD pipelines, Git workflows, code reviews, and security Builds prototypes and reference implementations for AI assisted pipelines and intelligent automation Supports integration of AI tools into continuous delivery and operational processes Advises on cloud-based AI delivery (AWS, Azure, etc.)
Strategic new role to accelerate AI adoption across development, operations, and delivery Acts as the technical AI coach for engineering and DevOps teams Designs and implements AI integration concepts within DevOps workflows Guides teams on how AI enhances CI/CD pipelines, Git workflows, code reviews, and security Builds prototypes and reference implementations for AI assisted pipelines and intelligent automation Supports integration of AI tools into continuous delivery and operational processes Advises on cloud-based AI delivery (AWS, Azure, etc.)
Als Berater:in sicherst du die Qualität der Ergebnisse und bist in der Lage, als Coach für unsere Kunden zu agieren. Entwicklung und Qualitätssicherung: Du beherrscht den Aufbau, die Konfiguration und Optimierung von Continuous Integration Pipelines sowie die Testplanung, das Testdesign sowie die Testausführung.Konzeptentwicklung und Anforderungsanalyse: Du beherrscht die Erstellung und Dokumentation der Architektur und der technischen Konzeption sowie die Erstellung von Migrationskonzepten.Projekt- und Prozesssteuerung: Du wirkst mit bei Definition und Optimierung des Entwicklungsprozesses in Projekt-/Wartungskontexten und unterstützt bei der Auswahl und Etablierung einer geeigneten Projektvorgehensweise.Beratung und Coaching: Du berätst bei der Technologieauswahl und dessen Einführung sowie bei der Definition und Optimierung von Entwicklungsprozessen.Kundenberatung und Kommunikation: Du bist die technische Ansprechperson für den Kunden, präsentierst Themen und Projektinhalte und moderierst Workshops.
ARAG Krankenversicherungs-AG sucht in eine/n Quality Coach Vertragsservice PKV (Bestandskunden) (m/w/d) (ID-Nummer: 13727547)
Qualifikationen Abgeschlossenes Studium in Ingenieurwissenschaften, bevorzugt in Elektronik oder MechatronikErfahrung mit HMI-Produkten (Displays, Touch-Elektronik, Konnektivität)Grundkenntnisse in SystemarchitekturSelbstständige, strukturierte und analytische ArbeitsweiseGute Kommunikationsfähigkeiten in Wort und SchriftFähigkeit, technische Inhalte verständlich zu vermitteln und andere zu coachen Verantwortungsbereiche Entwicklung und Design von elektronischen Komponenten, Produkten und SystemenDurchführung von Entwickler-Tests im Rahmen der verantworteten ProjekteTechnische Kundenkommunikation sowie Abstimmung hinsichtlich Anforderungen und LösungenUnterstützung und Coaching von Ingenieuren im BCCMitarbeit an der Weiterentwicklung elektronischer Systeme und HMI-Lösungen Die Ansprechpartner für dieses Stellenangebot HRB-DE-Rietheim E-Mail: Recruiting-DE@marquardt.com
Lead and continuously improve the GMP self-inspection program, including annual planning and execution Coach SMEs and audit teams to ensure strong inspection and self-inspection readiness Perform gap assessments on global procedures and drive alignment across site functions Coordinate cross-functional activities and ensure effective communication with all departments Support internal, external, and mock audit preparation, including document review and QA input Act as backroom/ACC or scribe team member during audits and inspections Serve as Data Integrity Champion and ensure consistent DI implementation across the site Prepare and present compliance topics to the Quality Council and site leadership Support continuous improvement initiatives and coordinate operational activities within the compliance team Act as back-up for the Quality Compliance & Systems Expert when required University degree in biochemistry, chemistry, engineering, or another relevant scientific/technical discipline Solid experience in biotechnology and/or pharmaceutical industry Strong knowledge of GMP requirements and Quality Systems Understanding of manufacturing, QC laboratory, and warehouse processes for biological products Solid knowledge of Good Documentation Practices (GDDP) and Data Integrity principles Experience supporting audits and regulatory inspections Skilled in writing, reviewing, and updating SOPs and technical documentation Familiarity with risk management tools (FMEA, RCA, etc.)
What you will do Guide the team through complex technical challenges, breaking down large projects into manageable tasks and ensuring timely and quality delivery of new e-commerce features. Mentor and coach Frontend Developers, QA Engineers, helping them grow their technical skills, understand system architecture, and advance their careers.
A position based in the Hamburg metropolitan region – one of Europe’s leading maritime hubs with a strong infrastructure, a vibrant industry network, and close proximity to key players across the shipping sector Requirements Degree in Nautical Science, Marine Engineering, Mechanical/Electrical Engineering, Naval Architecture, or related field alternatively: senior seagoing qualification (Master or Chief Engineer) Several years of experience in a responsible role within a ship-owning or ship-management organisation At least 3-5 years of leadership experience in a shore-based position Strong communication and stakeholder management skills High level of team orientation, hands-on mentality, and problem-solving capability Enjoy working in an international, multicultural environment Excellent command of English Benefits A position based in the Hamburg metropolitan region – one of Europe’s leading maritime hubs with a strong infrastructure, a vibrant industry network, and close proximity to key players across the shipping sector Opportunities to benefit from the region’s strong maritime ecosystem, including shipyards, service providers, and innovation clusters Flexible working hours and remote-work options Attractive holiday allowance A diverse benefits package (e.g., mobility support, meal contributions, childcare allowances, health and fitness options) Modern working environment with flat hierarchies and an open corporate culture Responsibilities Oversee the safe, efficient, and compliant operation of an assigned fleet segment Fleet consists of different vessel types - Container, Bulk, Tanker, Offshore Manage maintenance and repair activities, including inspections, audits, dockings, and technical projects Ensure professional use and continuous development of the Planned Maintenance System (PMS) Lead, coach, and develop an interdisciplinary team (e.g., technical staff, superintendents, procurement) Maintain regular communication with clients and owners’ representatives, ensuring excellent service delivery Drive improvements in operational safety, efficiency, and process quality Monitor industry trends and integrate relevant developments into fleet strategy Informationen über den Arbeitgeber Our Client is a well known and long time established Shipping Company, headquartered in Hamburg, and acts amongst the global leaders in the Industry.
. ------ ------ Deine Aufgaben Definition und Etablierung unseres Scrum of Scrums Prozesses Begleitung und Unterstützung mehrerer Scrum Teams Steuerung der agilen Prozesse (angelehnt an Scrum und Scrum of Scrums) und Planung und Durchführung sämtlicher Meetings / Zeremonien mit allen Beteiligten Enge Zusammenarbeit mit Product Ownern, Designern, Entwicklern und Projekt Managern Überwachung der Prozesse, Kennzahlen, Definition of Ready sowie Definition of Done, um Abweichungen zu erkennen und zu adressieren ------ Deine Qualifikation Umfangreiche Erfahrung als Scrum Master, Release Train Engineer, Agile Coach oder in vergleichbaren Rollen Fundierte Kenntnisse agiler Entwicklungsmethoden (z.B. Scrum, Kanban, SoS, SAFe) Ausgeprägte Teamfähigkeit sowie sehr gute Kommunikationsfähigkeiten Ausgeprägte Organisationsfähigkeiten und lösungsorientierte Arbeitsweise Erfahrung in der Steuerung externer Entwicklerteams wünschenswert ------ Unser Angebot Professionelle Einarbeitung und begleiteter Onboarding-Prozess Arbeitsplatz in Reutlingen und mobiles Arbeiten JobRad und Corporate Benefits Kostenlose Getränke Firmenevents und Teambildungsmaßnahmen ------
Impact & Team Power: High degree of creative freedom and unbeatable team power in a high performance work environment Salary & Employee Discounts: Secure job with the pioneer of discounts offering an attractive salary and corporate benefits Your tasks Agile development & configuration (front & backend) of an international PIM/MDM solution Build & further enhance our PIM/MDM data models based on complex business requirements Code review & unit testing and perform quality assurance and testing (error analysis, bug fixing) Take over responsibility for our regular release cycle & deployments Strong collaboration with other technical teams Translation of technical requirements into features, epics and user stories Assuring the Third Level Support for our platform(s) Transfer of technical knowledge to our domain and business colleagues as well as mentor junior developers and support project teams Your profile Completed education in IT/computer science (e.g., IT specialist apprenticeship, specialist for application development) or a related university degree (Computer Science, Business Informatics) or equivalent qualification Proven development experience with PIM and/or MDM solutions; PIM XY experience is a plus Proficiency programming with languages like PHP or JavaScript as well as experience in API development based on REST or GraphQL Experience working in international, cross functional projects using agile methodologies (e.g., Scrum, Kanban); ability to technically lead and coach teams is a plus Structured, organized, self directed, and solution oriented working style with high quality standards Very good German & English skills (spoken and written) Confident use of MS Office applications Developer-PIM-MDM-m-f-d-MDM-Platform-Solutions-Essen
Your responsibilities: Ensure smooth warehouse operations during assigned shifts Lead, coach, and develop the logistics team Coordinate communication between inbound, outbound, and production departments Maintain quality and safety compliance Plan staff schedules and manage vacation requests Your profile: Initial leadership experience in logistics or warehouse management Experience in a fast-paced warehouse or production setting Willingness to work rotating shifts German or English required (Russian is a plus) Strong organizational skills and hands-on mindset
Essential Functions Develop Coordinate the development of investigator grants and estimates, contracting strategies and proposal text to support the proposal development process.Develop contract language, payment language and budget templates as required as applicable to the positionUtilize and maintain contracting systems, tools, processes, and training materials for selected sponsors, studies or multi-protocol programs according to the Scope of Work and Project Plan, within the agreed project strategy.Ensure collaboration, including communication with sponsors, stakeholders and RSU regions and countries as applicable to the position, to successfully deliver the agreed project scope in compliance with sponsor requirements and/or the RSU Management Plan.Provide specialist legal, operational and financial contracting support to the Study Teams, as applicable to site agreements to facilitate efficient business development and initiation and maintenance of clinical trials, whilst enabling compliance with regulatory requirements.Ensure overall contracting efficiency and adherence to project timelines and financial goals as applicable to site agreementsReport contracting performance metrics and out of scope contracting activities as required.Work with Quality Management to ensure appropriate contract management and quality standards. Mentor and coach colleagues as required including the delivery of training materials as required. Qualifications Bachelor's Degree Related field OR 5-year relevant sponsor or clinical research organization clinical site contracting experienceGood negotiating and communication skills with ability to challenge.Strong legal, financial and/or technical writing skills.Strong understanding of regulated clinical trial environment and knowledge of drug development process.Good understanding of clinical trial contract management.Fluent in English and German language IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.
• führst Du Architektur-Reviews und Quality Gates durch, erstellst Standards, Playbooks und technische Dokumentationen (C4/UML, ERD, API Specs). • coachst Du Entwickler*innen und Teams, gibst Hands-on Guidance bei komplexen Implementierungen und baust Enablement-Materialien und Lernpfade auf.
• führst Du Architektur-Reviews und Quality Gates durch, erstellst Standards, Playbooks und technische Dokumentationen (C4/UML, ERD, API Specs). • coachst Du Entwickler*innen und Teams, gibst Hands-on Guidance bei komplexen Implementierungen und baust Enablement-Materialien und Lernpfade auf.
Your responsibilities: Ensure smooth warehouse operations during assigned shifts Lead, coach, and develop the logistics team Coordinate communication between inbound, outbound, and production departments Maintain quality and safety compliance Plan staff schedules and manage vacation requests Your profile: Initial leadership experience in logistics or warehouse management Experience in a fast-paced warehouse or production setting Willingness to work rotating shifts German or English required (Russian is a plus) Strong organizational skills and hands-on mindset We look forward to receiving your application and will put you in direct contact with your new employer.
Your responsibilities: Ensure smooth warehouse operations during assigned shifts Lead, coach, and develop the logistics team Coordinate communication between inbound, outbound, and production departments Maintain quality and safety compliance Plan staff schedules and manage vacation requests Your profile: Initial leadership experience in logistics or warehouse management Experience in a fast-paced warehouse or production setting Willingness to work rotating shifts German or English required (Russian is a plus) Strong organizational skills and hands-on mindset We look forward to receiving your application and will put you in direct contact with your new employer.
Your responsibilities: Ensure smooth warehouse operations during assigned shifts Lead, coach, and develop the logistics team Coordinate communication between inbound, outbound, and production departments Maintain quality and safety compliance Plan staff schedules and manage vacation requests Your profile: Initial leadership experience in logistics or warehouse management Experience in a fast-paced warehouse or production setting Willingness to work rotating shifts German or English required (Russian is a plus) Strong organizational skills and hands-on mindset We look forward to receiving your application and will put you in direct contact with your new employer.
Your responsibilities: Ensure smooth warehouse operations during assigned shifts Lead, coach, and develop the logistics team Coordinate communication between inbound, outbound, and production departments Maintain quality and safety compliance Plan staff schedules and manage vacation requests Your profile: Initial leadership experience in logistics or warehouse management Experience in a fast-paced warehouse or production setting Willingness to work rotating shifts German or English required (Russian is a plus) Strong organizational skills and hands-on mindset We look forward to receiving your application and will put you in direct contact with your new employer.
Your responsibilities: Ensure smooth warehouse operations during assigned shifts Lead, coach, and develop the logistics team Coordinate communication between inbound, outbound, and production departments Maintain quality and safety compliance Plan staff schedules and manage vacation requests Your profile: Initial leadership experience in logistics or warehouse management Experience in a fast-paced warehouse or production setting Willingness to work rotating shifts German or English required (Russian is a plus) Strong organizational skills and hands-on mindset We look forward to receiving your application and will put you in direct contact with your new employer.
Your responsibilities: Ensure smooth warehouse operations during assigned shifts Lead, coach, and develop the logistics team Coordinate communication between inbound, outbound, and production departments Maintain quality and safety compliance Plan staff schedules and manage vacation requests Your profile: Initial leadership experience in logistics or warehouse management Experience in a fast-paced warehouse or production setting Willingness to work rotating shifts German or English required (Russian is a plus) Strong organizational skills and hands-on mindset We look forward to receiving your application and will put you in direct contact with your new employer.
Your responsibilities: Ensure smooth warehouse operations during assigned shifts Lead, coach, and develop the logistics team Coordinate communication between inbound, outbound, and production departments Maintain quality and safety compliance Plan staff schedules and manage vacation requests Your profile: Initial leadership experience in logistics or warehouse management Experience in a fast-paced warehouse or production setting Willingness to work rotating shifts German or English required (Russian is a plus) Strong organizational skills and hands-on mindset We look forward to receiving your application and will put you in direct contact with your new employer.
Your Impact In This Role Drive new customer acquisition and significantly grow your portfolio, with a strong focus on Danish customers.Manage the entire sales cycle—from lead qualification to closing.Sell advanced mobility and logistics solutions that make a real difference for our customers.Create high-quality appointments for Field Sales (FS/KAM).Boost customer value through cross- and upselling.Proactively identify opportunities to optimize sales processes and performance.Maintain and improve data quality in MS Dynamics CRM.Support, coach, and inspire fellow sales colleagues. What makes you stand out Strong experience in phone-based B2B sales.Experience in the mobility or logistics sector (card sales is a strong advantage).A hunter mentality with a track record of exceeding targets.High activity level, proactive mindset, and solution-driven work style.Native Danish skills and effortless communication in English.A strong team player mindset.CRM experience, ideally MS Dynamics.
JavaScript React Node.js TypeScript What you will do Guide the team through complex technical challenges, breaking down large projects into manageable tasks and ensuring timely and quality delivery of new e-commerce features. Mentor and coach Frontend Developers, QA Engineers, helping them grow their technical skills, understand system architecture, and advance their careers.
Partner with senior leadership at our Service Business Units in UK, US, France, Austria, Switzerland and Germany to set and achieve CI goals related to cost savings, performance, and customer value. Coach, mentor, and certify local Black Belts while building CI capabilities across all business units. Ensure high‑quality, impactful CI projects through approval of charters, methods, and results.
Positionsbeschreibung With your passion for (Sport) Nutrition and your commercial mindset you develop, execute and implement all specialized nutrition projects in the EMEAI region You lead and support the development of powder blends in the EMEAI region, working closely with other units and other cross-category teams As technical customer contact and proactive technical business driver you provide guidance, support and technical management of all accounts and projects for this category You build-up, lead, coach, and train a team of scientists and technicians. You are a mentor for your team and you provide objective insight and guidance on career path and progression.
Formulate initial ideas for improvement by leveraging experience and knowledge of processes and systems Produce and validate accurate process map (incl. those generated by team members) Apply advance Lean/Six Sigma/DPDHL First Choice methodologies to focus processes, identifying improvement potential Verifying improvement potential with wider CoD team and process stakeholders Support coordination and coaching of a team of Process Analysts for a specific GBS function (availability dependent)Support the coordination of project engagements for team members Support and coach team members, i.e. review work results and provide feedbackSupport people development activities (e.g. observe team members, identify improvement potentials and support shaping training programs and career development)Support standard setting and shaping best practicesFurther develop standards for process documentation, optimization & redesign, stakeholder management, incorporation of new methodologies and processes into our operating modelContinually monitor for improvement opportunities (e.g. efficiency or quality) in management of the DBPD team and the operating procedures the team adheres toSupport Automation analysts in understanding and assessing potential of processes Brief all aspects of the process to analyst/designer teams where necessary and ensure appropriate touchpoints/updates throughout optimization/redesign processSynthesize business requirements for analyst & designer teamsResponsibility to verify that automation design adheres to business requirementsReview automation design prior and post development to ensure that stakeholder requirements are fulfilled Take ownership of change management activitiesEnsure that BPO team is equipped/trained adequately to communicate process changes in an understandable wayManage relationship with business owners through change management activities as primary contactFacilitate knowledge sharing within CoD & digitization communityShare experience and document lessons learnedHelp further improving our methodology and align on best practices Skills/Qualifications Degree in business management or related discipline with focus on project management/operations management/process design At least four years of relevant project management and or process optimization experience At least four years’ of professional experience in business or related discipline, ideally with a focus on operations management, IT, project management, process improvement or similarExperience in the area of Business Process Optimization, including documentation, analysis, improvement Significant experience in use of recognized project management methodology (e.g.
Your Profile Technical background in Electrical, Mechanical, or Electronic systemsStrong planning, organizational, and maintenance coordination skillsProven ability to lead, coach, and develop technical teamsExtensive experience in industrial maintenance and equipment reliability improvementHands-on experience implementing TPM (Total Productive Maintenance) methodologiesProficiency in CMMS systems (SAP PM is considered an asset)Ability to manage emergency situations and conduct root cause analysisExperience in monitoring and improving maintenance KPIs (equipment availability, reliability, cost control)Ability to drive change and continuous improvement initiativesResults-oriented, autonomous, proactive, and accountableFluent in French and English (written and spoken) Your Benefits SCHOTT’s openness to promote your further development is just as great as our additional benefits.
What you can expect Your mission is to lead and grow a team of motivated Customer Service agents while staying connected to daily operations. You will: Lead, coach, and inspire your team to achieve and exceed KPIs.Spend about 50% of your time hands-on in daily operations, leading by example.Conduct regular 1:1s, coaching sessions, and performance reviews, helping your team unlock their potential.Act as a role model for customer-centricity, ensuring we consistently deliver excellent experiences.Monitor performance in real time, adjusting staffing and resources to meet demand.Use data insights (Excel, Power BI, reports) to spot trends and drive improvements.Partner with Quality, Training, and Process teams to streamline workflows and remove bottlenecks.Collaborate with stakeholders to resolve customer pain points.Drive continuous improvement projects to make our services smarter, faster, and more efficient.Foster a culture of engagement, accountability, and curiosity in your team.